Mobile IV Therapy in Utah
Terms of Service For Pure IV Utah
Effective Date: 01/18/2025 | Last Updated: 01/18/2025
1. Introduction
Welcome to Pure IV Utah ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (https://www.pureivutah.com/) and our IV therapy services, whether provided in a mobile setting, at an event, or in a clinic.
By using our website, booking an appointment, or receiving services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Services Provided
2.1 Overview of IV Therapy Services
Pure IV Utah provides intravenous (IV) therapy treatments to support hydration, wellness, and recovery. Our treatments include but are not limited to:
- Hydration Therapy – Helps restore fluids and electrolytes.
- Vitamin & Nutrient Infusions – Supports immunity, energy, and overall health.
- Migraine & Headache IV Therapy – Aims to relieve headache symptoms.
- Athletic Recovery IV Therapy – Helps with post-workout recovery.
- Immune Support IV Therapy – Provides vitamins and hydration for immune function.
- Hangover & Fatigue Relief IVs – Supports rehydration and energy restoration.
2.2 Mobile & On-Site IV Therapy
- Mobile IV Therapy: We travel to homes, offices, hotels, and event locations in Utah.
- Group & Corporate Services: IV therapy for events, corporate wellness programs, and athletic recovery.
2.3 Medical Oversight
Our IV therapy services are administered by licensed medical professionals under the supervision of a medical director.
3. Eligibility for Services
3.1 Age Requirements
- You must be at least 18 years old to receive IV therapy.
- Minors (under 18)
must have parental consent, and a parent/guardian must be present during the treatment.
3.2 Health Requirements
Before receiving treatment, you
must complete a medical questionnaire. Our healthcare professionals may
decline treatment if they determine that IV therapy is
not suitable for you based on your medical history.
4. Appointments, Cancellations, and No-Show Policy
4.1 Booking Appointments
Appointments can be scheduled through:
- Our website
- Phone or text messaging
- Third-party scheduling platforms
4.2 Cancellation Policy
- Cancellations must be made at least 1 hour in advance.
- Failure to cancel in time will result in a $100 cancellation fee.
- If our medical team arrives at your location and you decide
not to proceed, the cancellation fee will still apply.
4.3 Rescheduling Policy
Clients may reschedule once at no additional charge, provided they notify us at least 1 hour before the scheduled appointment.
5. Payment Terms and Refund Policy
5.1 Payment Methods
We accept:
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Major credit/debit cards
- Other approved payment options
5.2 Payment Timing
Payment is
due at the time of service. A valid credit card is required at booking to secure your appointment.
5.3 No Refund Policy
All payments are final and non-refundable.
- Refunds will not be issued for missed appointments, late cancellations, or dissatisfaction with the results.
- If a provider determines that
treatment cannot be administered, a cancellation fee will still apply.
6. Medical Disclaimer
6.1 Understanding the Risks of IV Therapy
IV therapy is generally safe when administered by licensed professionals. However, all medical procedures carry risks, including:
- Bruising or swelling at the injection site.
- Mild dizziness or nausea during or after treatment.
- Allergic reactions (rare but possible).
6.2 Not a Substitute for Medical Care
IV therapy is not a replacement for medical treatment. If you are experiencing a medical emergency, call 911 immediately or visit the nearest emergency room.
6.3 No Guaranteed Results
The effectiveness of IV therapy varies among individuals. While many clients experience benefits such as improved hydration, increased energy, and symptom relief, we do not guarantee specific results.
7. Client Responsibilities
7.1 Providing Accurate Health Information
You are responsible for providing complete and truthful information regarding:
- Your medical history
- Current medications and supplements
- Known allergies
Failure to disclose relevant health information may increase the risk of adverse effects, for which Pure IV Utah is not liable.
7.2 Following Pre- and Post-Treatment Guidelines
To minimize risks, clients should:
- Eat a light meal before treatment.
- Stay hydrated before and after receiving IV therapy.
- Monitor for side effects and seek medical attention if necessary.
8. Privacy and Data Protection
8.1 HIPAA Compliance
Pure IV Utah follows the Health Insurance Portability and Accountability Act (HIPAA) to protect your medical and personal information.
8.2 Data Security
We use secure storage, encryption, and access controls to protect your data.
8.3 Third-Party Services
We may use third-party payment processors and scheduling platforms. These providers have their own privacy policies, and we encourage you to review them.
9. Limitation of Liability
9.1 Assumption of Risk
By using our services, you acknowledge and accept that IV therapy carries inherent risks.
9.2 No Liability for Adverse Reactions
Pure IV Utah is not liable for:
- Unexpected reactions or side effects.
- Incorrect or incomplete health information provided by the client.
- Failure to achieve the desired outcome from treatment.
9.3 Maximum Liability
Our liability is limited to the cost of the service provided.
10. Dispute Resolution and Governing Law
10.1 Arbitration Clause
- All disputes must be resolved through arbitration in Utah.
- Clients waive the right to file a lawsuit in civil court.
10.2 Governing Law
These Terms are governed by the
laws of the State of Utah.
11. Updates to These Terms
We may update these Terms of Service periodically. Continued use of our services after any modifications indicates acceptance of the revised Terms.
12. Contact Information
For questions about these Terms, please contact:
- Pure IV Utah
- Phone: (385) 304-3627
